UNC Charlotte Academic Procedure: Academic Support Review

I. Introduction

There is no introduction for this procedure.

II. Procedure Statement

The Academic Support Review process, sometimes referred to as a Self-Study, is designed to evaluate the performance of a program, department, or unit and to provide findings that can be used to bring about improvements.  Reviews provide an organization with the opportunity to identify ways in which it is functioning well and areas in which functions may be improved; to seek perspectives on performance from outside constituencies including faculty, staff, students, and where appropriate alumni and community members; and to provide the Provost, and Associate Provost where applicable, with evaluative feedback about the program, department, or unit.

At minimum, the Academic Support Review process should include:  1) an examination of the function of the program, department, or unit; 2) a self-assessment, most often found through annual reports; 3) an evaluation from key stakeholders, most often obtained through surveys of key constituents; and 4) a final report including an overview of the Review process and major findings and recommendations. The cycle of review concludes with a report on actions taken as a result of the review.

Academic Support Reviews should be conducted every 5-7 years and no less than every 10 years.  Every unit reporting to the Provost should define a plan for the Academic Support Review process for their area(s), specifying timeline(s), process(es), level of review(s), and participants (internal/external).  Academic Support Reviews will be done so in consultation with the Faculty President.

The timing and nature of the Review will vary, as a result of the size and mission of the program, department or unit.  Other considerations include longevity of director (e.g., not during first year or two), significant organizational change (i.e., not immediately following such), and compliance or other certification schedules.

All units must have an approved review process on file in the Provost’s Office by June 1.

General Process

  1. Decide on the nature of the Review. The Review may be conducted by external consultant(s) or by an internal Academic Support Review committee comprised of faculty, staff, and student(s) from outside the department, and where appropriate a representative of the alumni and/or community members.   While sizes will vary, internal committees will typically be comprised of 5-7 individuals.
  2. Those conducting the Review will be responsible for defining the questions to be studied, surveying key constituencies, and completing a final report with recommendations.
  3. The head of the program, department, or unit will be responsible for gathering materials for the Review consultant or committee, including mission, vision, governing documents, organizational chart, resumes of faculty/staff, strategic plans, annual reports, brochures, and national best practices as prescribed by the field.  Most of the data required will come from annual reports.
  4. Within a year following the completion of the Review, the Vice Chancellor or Associate Provost to whom the unit reports is responsible for providing a summary to the Provost on the actions taken in response to the major findings and recommendations of the Review.
  5. Final report and recommendations will be distributed to relevant bodies following completion of the Review.

III. Definitions

  • College – An academic unit of the University.  Each of the seven discipline-based colleges at UNC Charlotte represents an organization of related departments. 
  • Provost – Reporting to the Chancellor, the Provost is the chief academic officer who oversees all academic affairs activities, including research and faculty.  The Deans of each College report to the Provost.

IV. Procedure Contact(s)

V. History

  • Established: March 15, 2013
  • Revised: January 6, 2015 [added Faculty President consultation and distribution of recommendations]

VI. Related Policies, Procedures, and Resources

There are no Related Policies, Procedures, and Resources for this procedure.

VII. Frequently Asked Questions

There are no Frequently Asked Questions for this procedure.