As part of the regular UNC Charlotte orientation for incoming faculty, the English Language Training Institute offers a one-to two-hour introduction to the U.S. classroom. Pertinent topics such as lectures vs. discussion, non-verbal communication, and conferencing are discussed. Contrasts between the cultural and pedagogical expectations of the faculty member and his or her students and colleagues are also discussed.
If the department feels that an international faculty member would benefit from more extensive assistance in language or classroom interaction skills, ELTI provides consulting services. Through a series of office conferences, analysis of student evaluations, and videotaped or "ethnographic" classroom observations, the ELTI consultant assists the faculty member in discovering the "problem" and finding a solution for it.